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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


July 28, 2023

5  out of  5 rating by Don KLING
"I wanted to express how impressed I was with my recent experience with the Josh London State Farm office staff in Leland, NC and State Farm’s National Claim office. Despite having the unfortunate situation where I had to file an auto claim, the staff at both offices treated me with courtesy and extremely efficient service. I was extremely impressed."

Lynn McKinley

June 8, 2023

1  out of  5 rating by Lynn McKinley
"My parents had coverage for decades. Following my fathers death we got renters insurance for my mother in her senior residence. In November 2022 she went into a nursing home, hospice and passed in Jan, 2023. I called several time to cancel insurance a was told it was already cancelled. They continued to withdraw premium in spite of my calls. Within weeks of closing her bank account (May 2023) I got a call regarding unpaid premium. Attempted to explain to Heather. She is the person I talked to every time I called agency. Today I got a refund check for 1 month … should have been 6! Document everything! You can NOT trust these people!"

Emily F

May 31, 2023

5  out of  5 rating by Emily F
"I have been working with Josh and team for my auto insurance. They’re always quick to answer my questions, and they take the time to explain my policies in a way that I can understand. I would highly recommend Josh London to anyone looking for auto insurance."

Isabella Moreno

May 31, 2023

5  out of  5 rating by Isabella Moreno
"Working with Josh London State Farm Agency has been the best! We are so glad we chose them for our home and auto insurance coverage."

John Michael Wilder

March 20, 2023

5  out of  5 rating by John Michael Wilder
"Moved to North Carolina recently. We were fortunate to have connected with this team to help us with our insurance needs. (new home and auto) Everyone has been very helpful throughout our transition from Georgia to North Carolina. Special Shout out to Kathleen who has always made herself available. 👏 👏 👏"

henry szwarc

February 22, 2023

5  out of  5 rating by henry szwarc
"Working with a local agent such as Josh London State Farm and their team has made our lives so much easier and less stressful. When it comes to insurance and notary issues, they are always there for us. We are very happy with their products and services and look forward to a continuing relationship."

Mark Pojasek

February 2, 2023

5  out of  5 rating by Mark Pojasek
"It's a pleasure to work with Kelly at the Josh London agency. In person, over the phone, or via email, she's always cheerful, attentive, and professional. We're glad we chose them for our home and auto coverage!"

C Gauff

January 26, 2023

5  out of  5 rating by C Gauff
"Kelly was so helpful and knowledgeable as she helped me switch over to new homeowners and auto policies. Thanks would highly recommend Josh London agency!!"
Profile photo of Lionel Keaton

Lionel Keaton

January 25, 2023

5  out of  5 rating by Lionel Keaton
"I built a new cabin on our family farm and needed to insure the property. Kelly was extremely knowledgeable in the type of coverage needed for my property. I'm now very comfortable with the coverage that I decided on."


January 25, 2023

5  out of  5 rating by P I
"We’ve always been State Farm customers and when we moved to the area over 6 years ago, we searched for a local agent and selected Josh and his team. We could not be more pleased with the way the entire team helps us with all of our insurance needs and questions. They consistently provide exceptional customer engagement by taking the time to understand our specific needs and tailor solutions that are timely, adequate and cost effective. It’s the personal touch that they add to the experience that sets them apart. They work well as a team and the engagement is seamless no matter who answers the phone. Great job!"

Lucia Goss

December 28, 2022

5  out of  5 rating by Lucia Goss
"Josh and staff are super friendly and knowledgeable. From auto to life insurance and everything in between the got you covered!"

Patricia Jeter

October 16, 2022

5  out of  5 rating by Patricia Jeter
"My husband and I had such a great experience working with Kelly. She is friendly, professional and knowledgeable. We felt good with the decisions we made and strongly recommended using this agency."

Richard Wolf

October 3, 2022

5  out of  5 rating by Richard Wolf
"Kelly was very patient and helpful in discussing auto and home bundling policies. She was well informed with all aspects of insurance. Great experience and would recommend Kelly with any insurance needs."

Claudia Wooten Harper

September 1, 2022

5  out of  5 rating by Claudia Wooten Harper
"Excellent customer service!"

Riki Dodds

August 26, 2022

5  out of  5 rating by Riki Dodds
"I cannot give enough positive praise to Heather Sweatt and Jayne Clark from Josh London's State Farm office. I have used State Farm for over 30 years in Pennsylvania and moved to Leland, NC this past year. They have gone above and beyond with helping me navigate the transfer. Their timely communication is the best I have ever received. Kudos Josh for hiring such an outstanding team!"

Laura Hinton

August 25, 2022

5  out of  5 rating by Laura Hinton
"Josh just helped me review and update my HO6 Policy. He is so helpful and knowledgeable. Thank you Josh."

Daveh H

July 21, 2022

5  out of  5 rating by Daveh H
"The branch is very friendly and strives to offer the best pricing possible for what you actually need. The staff is always very easy to deal with and honestly care. They went out of their way with cards & messages to wish me a happy birthday. There's very much a personal interest when working with this branch."

Richard Cranford

July 6, 2022

5  out of  5 rating by Richard Cranford
"Great staff ! Josh is a great guy to work with ."

Jesse Hardin

May 19, 2022

5  out of  5 rating by Jesse Hardin
"We decided to switch to State Farm when we purchased a new vehicle and wanted to bundle our home and auto. Not only does the office actually answer the phone (no phone tree!!) Kathleen was super nice and helped us get the right policies and even cancelled our other existing policies to make the transition seamless. We look forward to working with her!!"

Anna Bjerstedt

April 25, 2022

5  out of  5 rating by Anna Bjerstedt
"I love working with the folks in Josh’s office, especially Kathleen!"

Barbara Daniels

March 4, 2022

5  out of  5 rating by Barbara Daniels
"After decades of being members of another insurance company, we took the leap to go with State Farm. I am not sure that we really went with State Farm but we went with Josh London . What we were missing in the old company was the person to person relationship that we found with Josh and his staff. We couldn't be happier to have ,"A person" to reach out to with any question no matter how small. We are so glad to have made the move!!"

Tom Jividen

February 9, 2022

5  out of  5 rating by Tom Jividen
"Kelly Adams was spectacular! This is the first time I have changed insurance companies since I moved to North Carolina, and I didn't know what to expect. She made the process so simple. We feel like we have found our new home!"

Terry and Shirley Stauber

January 21, 2022

5  out of  5 rating by Terry and Shirley Stauber
"Always professional, friendly, explaining options and prompt in getting results."

Eric Rinehart

December 24, 2021

5  out of  5 rating by Eric Rinehart
"Josh does an amazing job of communicating with his clients!!! Honest and trustworthy!"

Stephanie Brown

December 24, 2021

5  out of  5 rating by Stephanie Brown
"Working with josh is always a pleasure. He is always super responsive and looks out for your best interests. Highly recommend."