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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee McElrath

Lee McElrath

August 19, 2026

5  out of  5
rating by Lee McElrath
"I have been with State Farm for 53 years. Josh London and team are a great example of why I stay with State Farm. Knowledgable people who promptly answer any questions you have about policy options, pricing or coverage. You will not go wrong with them."
We responded:
"Thank you, Lee! I'm glad to know that our team's knowledge and prompt service have been valuable to you over the years. We truly appreciate your long-standing trust and support. Feel free to reach out if you need anything else!"
Profile photo of Lee McElrath

Lee McElrath

August 19, 2026

5  out of  5
rating by Lee McElrath
"I have been with State Farm for 53 years. Josh London and team are a great example of why I stay with State Farm. Knowledgable people who promptly answer any questions you have about policy options, pricing or coverage. You will not go wrong with them."
We responded:
"Thank you, Lee! I'm glad to know that our team's knowledge and prompt service have been valuable to you over the years. We truly appreciate your long-standing trust and support. Feel free to reach out if you need anything else!"
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Angie Connor

August 18, 2026

5  out of  5
rating by Angie Connor
"We have nothing but good to say and highly recommend . Staff are super friendly, helpful and professional. We have had a great experience with this office and State Farm as a whole. They always went above and beyond to answer any questions, return calls or help us in any way. Great service, reasonable rates and friendly and professional staff!"
We responded:
"Angie, thank you for taking the time to leave us a review! I'm glad to hear that our staff has been friendly and helpful, and that you've had a great experience with us. We truly appreciate your recommendation. Don't hesitate to reach out if you need anything!"
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Angie Connor

August 18, 2026

5  out of  5
rating by Angie Connor
"We have nothing but good to say and highly recommend . Staff are super friendly, helpful and professional. We have had a great experience with this office and State Farm as a whole. They always went above and beyond to answer any questions, return calls or help us in any way. Great service, reasonable rates and friendly and professional staff!"
We responded:
"Angie, thank you for taking the time to leave us a review! I'm glad to hear that our staff has been friendly and helpful, and that you've had a great experience with us. We truly appreciate your recommendation. Don't hesitate to reach out if you need anything!"
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Abigale Shaw

August 4, 2026

5  out of  5
rating by Abigale Shaw
"This office has a group of staff unlike any other insurance agency. Every time I have needed something, they answer the phone and handle it on the spot. I’m never left with unanswered questions or confused about my coverage."
We responded:
"Hi Abigale, thank you so much for your thoughtful review and for trusting our office. It means a lot to know our team has been able to make your experience a positive one. We truly appreciate your support and look forward to being here whenever you need us!"
Profile photo of Abigale Shaw

Abigale Shaw

August 4, 2026

5  out of  5
rating by Abigale Shaw
"This office has a group of staff unlike any other insurance agency. Every time I have needed something, they answer the phone and handle it on the spot. I’m never left with unanswered questions or confused about my coverage."
We responded:
"Hi Abigale, thank you so much for your thoughtful review and for trusting our office. It means a lot to know our team has been able to make your experience a positive one. We truly appreciate your support and look forward to being here whenever you need us!"
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Ruth Tyree

July 23, 2026

5  out of  5
rating by Ruth Tyree
"Heather helped me with all my issues and worked with me to find a price I could afford and she took care of everything else my experience with this State Farm was awesome I would highly recommend them to anyone"
We responded:
"Thank you, Ruth! I'm happy to hear that Heather was able to assist you with everything and find a price that worked for you. We appreciate your recommendation and are glad you had an awesome experience with us. Feel free to reach out if you need anything else!"
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Ruth Tyree

July 23, 2026

5  out of  5
rating by Ruth Tyree
"Heather helped me with all my issues and worked with me to find a price I could afford and she took care of everything else my experience with this State Farm was awesome I would highly recommend them to anyone"
We responded:
"Thank you, Ruth! I'm happy to hear that Heather was able to assist you with everything and find a price that worked for you. We appreciate your recommendation and are glad you had an awesome experience with us. Feel free to reach out if you need anything else!"
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Kenneth Bowens

July 7, 2026

5  out of  5
rating by Kenneth Bowens
"Allstate is just around the corner from my house. I love the personal feeling when my wife and I visit the office.
Thank you for the personal touch."
We responded:
"Kenneth, thank you for taking the time to leave us a review! I'm glad you and your wife appreciate the personal touch we aim to provide. It's important to us that everyone feels welcome when they visit. We're always happy to help if anything comes up."
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Kenneth Bowens

July 7, 2026

5  out of  5
rating by Kenneth Bowens
"Allstate is just around the corner from my house. I love the personal feeling when my wife and I visit the office.
Thank you for the personal touch."
We responded:
"Kenneth, thank you for taking the time to leave us a review! I'm glad you and your wife appreciate the personal touch we aim to provide. It's important to us that everyone feels welcome when they visit. We're always happy to help if anything comes up."
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MICHELLE BEELER

July 6, 2026

5  out of  5
rating by MICHELLE BEELER
"Haleigh was super helpful adding my new car to my plan. She made rhe process painless and easy."
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad Haleigh was able to make the process smooth and easy for you. We're always here to help if you need anything else!"
Profile photo of MICHELLE BEELER

MICHELLE BEELER

July 6, 2026

5  out of  5
rating by MICHELLE BEELER
"Haleigh was super helpful adding my new car to my plan. She made rhe process painless and easy."
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad Haleigh was able to make the process smooth and easy for you. We're always here to help if you need anything else!"
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Kenny Lesko

June 29, 2026

5  out of  5
rating by Kenny Lesko
"Not all insurance companies are created equal. Josh London State Farm, was my agent for over 9years. I chose to cancel my auto policy for price alone. Mistake. I was always treated wonderfully. My next policy with another Company, did not live up to its promises. After less than a year I canceled my policy and gratefully am back with Josh London's State Farm agency. Briefly, the same people and service was still there. I was elated to be back. I would be remiss if I didn't say that Kelly and Debbie were extremely helpful in having my present policy canceled. They are the best agency for me. Good to be back"
We responded:
"Thank you, Kenny! We're really glad to have you back with us. It means a lot that you appreciate the service and care we provide. We're here for you whenever you need us. Feel free to reach out if you need anything else!"
Profile photo of Kenny Lesko

Kenny Lesko

June 29, 2026

5  out of  5
rating by Kenny Lesko
"Not all insurance companies are created equal. Josh London State Farm, was my agent for over 9years. I chose to cancel my auto policy for price alone. Mistake. I was always treated wonderfully. My next policy with another Company, did not live up to its promises. After less than a year I canceled my policy and gratefully am back with Josh London's State Farm agency. Briefly, the same people and service was still there. I was elated to be back. I would be remiss if I didn't say that Kelly and Debbie were extremely helpful in having my present policy canceled. They are the best agency for me. Good to be back"
We responded:
"Thank you, Kenny! We're really glad to have you back with us. It means a lot that you appreciate the service and care we provide. We're here for you whenever you need us. Feel free to reach out if you need anything else!"
Profile photo of Rick Struck

Rick Struck

June 15, 2026

5  out of  5
rating by Rick Struck
"Very thorough and knowledgeable service. The staff ALWAYS gets right back with answers to all questions, no matter how small in nature. Very professional and timely!!
Richard Struck"
We responded:
"Rick, thank you for your review! We're glad you enjoyed working with us. We appreciate your support!"
Profile photo of Peggy Cremonese

Peggy Cremonese

June 10, 2026

5  out of  5
rating by Peggy Cremonese
"Thank you to Chris for spending the time with me yesterday to review my home and auto policies. You answered my questions and provided excellent and honest advice."
We responded:
"We appreciate your feedback, Peggy. It's wonderful to know Chris was able to help with your policies and offer honest advice. We're always here if you have more questions or need further assistance. Thanks for choosing us!"
Profile photo of Katelyn Ponder

Katelyn Ponder

May 8, 2026

5  out of  5
rating by Katelyn Ponder
"Had an ongoing issue regarding my rental policy. My rental company kept declining my policy and charging me. I got in touch with Chris Williams who was eager to help me. Not only was he kind and knowledgeable, it felt as though he was genuinely interested in helping me accomplish what I needed to. He went above and beyond to help me fix the issue immediately. He also followed up to see if it worked out on the other end. I was very impressed and will be happy to work with him again in the future!"
We responded:
"Thank you so much, Katelyn, for sharing your experience! We're thrilled to hear that Chris was able to help you so effectively. Just let us know if there’s anything else we can do for you!"
Profile photo of Scott Keck

Scott Keck

March 13, 2026

5  out of  5
rating by Scott Keck
"Just wanted to express a Thank You to Kelly Adams from State Farm Insurance! We just acquired Auto, Home and Wind & Hail insurance from Kelly. She gave us competitive rates and was extremely efficient, professional and easy to work with. I would definitely recommend Kelly to anyone looking for a great Insurance Account Representative!"
We responded:
"Scott, thank you for sharing your experience! I'm glad to know that Kelly provided you with competitive rates and made the process smooth and professional. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know. We’re here to help!"
Profile photo of Dorinda Davis

Dorinda Davis

March 12, 2026

5  out of  5
rating by Dorinda Davis
"I have moved to NC and have never had such a great experience getting insurance as I did today. Heather Sweatt at the Josh London agency was the most helpful person I have ever spoken to at an insurance company. If they are all that helpful and polite I am sure I will be at this agency forever. Thanks Heather for treating me like family. You are AWESOME!!!"
We responded:
"Thank you for sharing, Dorinda! We're glad to hear about your positive experience with Heather. She goes above and beyond to make everyone feel welcome. We're happy to have you with us and look forward to serving you. Let us know if you need anything else!"
Profile photo of Mark Pojasek

Mark Pojasek

January 23, 2026

5  out of  5
rating by Mark Pojasek
"It's a pleasure to work with Kelly at the Josh London agency. In person, over the phone, or via email, she's always cheerful, attentive, and professional. We're glad we chose them for our home and auto coverage!

*****

The local office and State Farm helped us tremendously with a recent claim. Both Hailey and Chris kept us informed throughout the process. Now that Caliber Collison is a preferred body shop it couldn't have been more convenient. Great job, everyone!"
We responded:
"Thank you for the wonderful review! Kelly is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Brittany OConnor

Brittany OConnor

November 18, 2025

5  out of  5
rating by Brittany OConnor
"We had a wonderful experience working with Kelly to get a new homeowners policy and switch our auto insurance to a bundle. Kelly was able to get us a lower rate than we expected and her kindness and professionalism throughout the process were outstanding. She simplified what could have been a challenging part of buying our new home."
We responded:
"Thank you, Brittany! I'm happy to hear that Kelly provided such outstanding service and helped you with your homeowners and auto insurance needs. It's great to know she made the process easier for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Cathy Abrahamson

Cathy Abrahamson

November 8, 2025

5  out of  5
rating by Cathy Abrahamson
"Heather is always so professional and friendly! Wonderful customer service"
We responded:
"Thank you, Cathy! I'm happy to hear that Heather provided you with great service. She has been with our local State Farm Agency since the day we opened our doors in 2011, and was with the retiring Agent for several years prior to that. We are fortunate to have someone with her professionalism and experience! We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with! Thank you for the feedback and your business!"
Profile photo of Morgan Davis

Morgan Davis

October 22, 2025

5  out of  5
rating by Morgan Davis
"The best service I’ve ever gotten from any insurance company, love them!"
We responded:
"Morgan, thank you for your review! We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Cheryl Hankinson

October 15, 2025

5  out of  5
rating by Cheryl Hankinson
"We were referred to Josh London State Farm in Leland by our neighbor. We have spoken with Kelly regarding our condo. policy and most recently with Josh on our auto insurance. They are very personable and listen to what you want for coverage. They explain everything to you so you understand exactly what you are purchasing. We like knowing there is someone to talk with face-to-face on any questions or incidents that might may come up. They really care about their clients."
We responded:
"Cheryl - we have LOVED getting to know you and "The Gator" these past two years and are so glad that you found us and put your trust in our local Agency. We are lucky to have Kelly as part of our team and appreciate you providing feedback about the service you received. We also are grateful to you for allowing us to be your Agent for both home and car insurance. Looking forward to serving you both for years to come!"
Profile photo of Lori Peters

Lori Peters

October 4, 2025

5  out of  5
rating by Lori Peters
"I have been a customer for almost 5 years now of this agency. Always helpful and very responsive when I have questions or issues."
We responded:
"Thank you so much, Lori! I'm really glad to hear that you’ve found our team helpful and responsive over the years. Your trust and satisfaction truly mean the world to us. If you ever have more questions or need assistance, just know we’re only a call away!"