State Farm® Insurance Agent Josh London
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Godfrey
May 1, 2025
5
out of
5
rating by Ryan Godfrey
"My wife and I have worked with Josh for over 8 years to insure both our businesses and our personal property. Throughout that time, his team has consistently been helpful, responsive, and informative—whether we have routine questions or more urgent needs. Most recently, we needed a same-day update to our business liability policy, and Chris stepped in and finalized everything quickly and professionally. We truly appreciate the excellent service and support we receive from the entire team. Thank you!"
We responded:
"Thank you, Ryan, for your kind words and for being with us for over 8 years! I'm glad to hear that Chris was able to assist you promptly with your business liability policy update. It's wonderful to know that our team's efforts in being helpful and responsive have made a positive impact. We're here for any future needs or questions you may have! We have loved getting to know you both and watch your businesses grow!! "
Sophia Mahalick
April 25, 2025
5
out of
5
rating by Sophia Mahalick
"Josh and the members on his team, specifically Chris, were absolutely amazing! I had a couple issues and had to make some edits on my policy and they were extremely quick, responsive, and more than happy to help. Would 100% recommend to anyone looking for someone that will take care of you!"
We responded:
"Sophia, thank you for the great feedback about our team and Chris specifically- we are lucky to have him. We are so thankful you chose our agency to help you with your insurance and look forward to serving you! "
The Photo District
April 23, 2025
5
out of
5
rating by The Photo District
"We already worked with Josh and his team for our homeowners insurance, but they’ve also been very helpful with my business policy. As a new business, I’ve had to make several adjustments as the business has progressed. Chris on Josh’s team has always been incredibly helpful when these adjustments come up. Thank you!!"
We responded:
"Thank you so much for your feedback! I'm glad to hear that Chris and the team have been able to assist you with your insurance needs. It's wonderful to know that we've been able to support your new business as it evolves. If there's anything more we can do for you, please don't hesitate to reach out!"
Rebecca Khan
April 22, 2025
5
out of
5
rating by Rebecca Khan
"Great service always with this office!!!! They take good care of their customers!!!"
We responded:
"Thank you, Rebecca! I’m so glad to hear that you’re satisfied with the service from our office. We truly appreciate your kind words and are here to take great care of all your insurance needs. If you ever have any questions or need assistance, feel free to reach out!"
Jon Tait
April 15, 2025
5
out of
5
rating by Jon Tait
"Josh has looked out for our family for more than a decade now, which included a flooded car, a damaged car when someone rear-ended ours and other various auto mishaps. It also included some good times too like helping us figure out how much insurance to carry and how to structure our home insurance policy when we bought a new house. Josh and his team are always quick to respond to an issue and will call if there is something better we can be doing to protect the things that are important. I wouldn't use anyone else. You get what you pay for and Josh and his team are the best at what they do."
We responded:
"Thank you for your valuable feedback! It has been an honor to look out for your family over the past decade. From handling unfortunate events like a flooded or damaged car to advising on insurance needs for your new home, we are grateful for the trust you’ve placed in us. My team and I are dedicated to providing quick, responsive service and ensuring you have the best coverage to protect what matters most. Your kind words and loyalty mean a lot to us. If you ever need anything, we're just a phone call away."
greg schwartz
April 15, 2025
1
out of
5
rating by greg schwartz
"i regret doing business with state farm and there high price coverage , i asked to find ways to lower costs and they offered nothing, i found better coverage for much less. when i called to cancel they still charged me, rip offs"
We responded:
"We understand your frustration and appreciate your feedback. Our local agency strives to provide the best service possible, although we don't have control over individual rates. When you reached out, we diligently explored all available discounts, but unfortunately, none were applicable in your case. We did suggest adjusting your coverage to lower costs, which you chose not to pursue, and we completely respect that decision. We also want to clarify the situation regarding your draft and policy. Your request to suspend the draft came after the process had already begun. When you later asked for a mid-term cancellation, State Farm issued the appropriate refund. We understand that the "short rate" refund may not have met your expectations, and we regret any inconvenience this may have caused. As a small business these reviews have a real impact, especially when we are not in a position to resolve the root cause. We have noticed that you have left negative reviews about our agency across multiple platforms over the past two months. While we regret that your experience with us has led to this, we assure you that we have done our utmost to address your concerns within the constraints of what we can control. We hope for the best in your future endeavors."
jon fortunato
April 9, 2025
5
out of
5
rating by jon fortunato
"The best!!!!!!!"
We responded:
"Thank you so much, Jon! I'm glad you're happy with our service. If you have questions, feel free to reach out. We're here to help!"
Nick Cunningham
March 13, 2025
5
out of
5
rating by Nick Cunningham
"Kathleen was absolutely fantastic! We recently switched from one of the big-name insurance competitors, and honestly, I’m kicking myself for not doing it sooner. She knew exactly what we needed, got it all set up seamlessly, and saved us money in the process. If you’re just looking for a talking gecko, stick with the other guys—but if you want real expertise, this is the way to go!"
We responded:
"Thank you, Nick, for your wonderful feedback! I'm delighted to hear that Kathleen provided you with the expertise and seamless service you were looking for. It's fantastic that she was able to set everything up smoothly and help you save money. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Gigi Jenkins
February 10, 2025
5
out of
5
rating by Gigi Jenkins
"They will work with you and make it happen. Very Customer service oriented and has followed up when I made changes to see if what I needed is working for me, I have always paid 6 months, and I was waiting for my SSA check to hit and during this time I couldn’t make that payment and they were able ti work with me so that I didn’t lose coverage most insurance companies don’t do that"
We responded:
"Thank you, Gigi, for sharing your experience! I'm happy to know that our team was able to assist you in maintaining your coverage during a challenging time. It's important to us to provide flexible and supportive service. If you have any more questions or need further assistance, feel free to reach out."
Don Eisenbeis
January 30, 2025
5
out of
5
rating by Don Eisenbeis
"Great people and service. Kelly and Josh have been the best to work with. Highly recommend."
We responded:
"Thank you, Don, for your wonderful feedback! I'm happy to hear that you enjoyed working with Kelly and me. Your recommendation means a lot to us."
Kapil Bathija
January 23, 2025
5
out of
5
rating by Kapil Bathija
"Josh London Insurance deserves nothing less than five stars! From my very first interaction, their professionalism and expertise stood out. My agent Kelly Adams asked thoughtful and detailed questions about my dwelling coverage needs, which encouraged me to carefully evaluate and truly understand my insurance options. This level of insight and care made me confident in my decision to switch all my policies to State Farm through their agency. It’s rare to find such a knowledgeable and client-focused team. Highly recommend them to anyone looking for a top-tier insurance experience! Thank you for your exceptional service!"
We responded:
"Thank you, Kapil, for your fantastic review! I'm delighted to know that Kelly's expertise and thoughtful approach made a positive impact on your insurance decisions. It's wonderful to have you as part of our insurance family, and we truly appreciate your recommendation. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Bernie Derlath
October 1, 2024
5
out of
5
rating by Bernie Derlath
"Heather Sweatt has been extremely helpful with my insurance needs after having moved to Brunswick County eight years ago. Besides offering competitive rates, Heather has always provided thorough and prompt answers to any questions that I have had. I have appreciated her excellent service, expertise and support so much that I have stayed with the Josh London State Farm agency after recently moving out of the Brunswick County area and even recently recommended their services to family members in Charlotte."
We responded:
"Bernie, thank you for your kind words! We're glad to hear that Heather has been able to assist you with your insurance needs over the years. Her dedication to providing thorough and prompt service is something we truly value. It's wonderful to know that her support has made such a positive impact that you've stayed with us even after moving out of Brunswick County. We appreciate your recommendation to your family members in Charlotte. If you ever need anything else, we're here to help. - Josh London - State Farm Insurance Agent, Leland, NC"
Nancy Ruttenberg
October 1, 2024
5
out of
5
rating by Nancy Ruttenberg
"Best experience with Heather at Josh London State Farm Insurance. After an unpleasant situation requiring towing, I reached out if my policy covered the expense. Heather responded immediately and told me what information was needed. Within a day a check was issued and ready for pick up. Thank you.."
We responded:
"Nancy, thank you for sharing your experience! I'm glad Heather could assist you promptly and efficiently during your towing situation. It's great to know that everything was resolved quickly and to your satisfaction. We appreciate your trust in our office and are here for any future needs you may have. - Josh London - State Farm Insurance Agent, Leland, NC"
Susan Chase
September 22, 2024
5
out of
5
rating by Susan Chase
"Insurance in a coastal town can be a challenge. I feel so fortunate to have been introduced to John London and his team. He is very knowledgable and spent time educating me on options. Kind and caring and believe me I had a lot of questions and he and his team were prompt to get back to me. If you need a expert that will have your best interest in mind, choose John London State Farm Agent"
We responded:
"Susan, thank you for your wonderful review! I'm glad you found our team knowledgeable and attentive to your questions. It's great to know that you felt well-informed about your options. We always strive to provide kind and caring service, especially in challenging areas like coastal towns. If you ever need further assistance, we're here for you. - Josh London - State Farm Insurance Agent, Leland, NC"
Bigno
August 1, 2024
5
out of
5
rating by Bigno
"After having recently moved to NC from VA, I wanted to see about getting a local agent as I was tired of having to deal with endless automated menus on some 800 number to try to reach a live person to help me.. In our new community I saw a local All State Office and decided to stop in. I was blown away by how friendly everyone was. I had the opportunity to meet with Kelly Adams, she was simply amazing. During our conversation she walked me through not just my Auto policies and the various options, but also some additional coverages I could add to our home to protect us, and the additional benefit of an umbrella policy over everything. She was so knowledge, personable I made the decision on the spot that this is where we needed to be, and fully insured all of assets with them. Josh stopped in during my meeting and introduced himself, and I could tell that everyone at this office truly cared about their clients, and not just handing out what they asked for but also discussing things in detail to assure they got what they truly needed. If you are looking for an Agent, Kelly is the person I would call.. hands down, I look forward to working with her, and Josh and the entire office here in Brunswick Forest as we settle into our new lives here."
We responded:
"Wow! Thank you for this amazing 5 star review and for entrusting our Agency with all of your insurance needs it was a pleasure to meet you and we are grateful for your business! We look forward to serving you for years to come! Welcome to the Agency and welcome to North Carolina! "
maddie vargas
July 22, 2024
5
out of
5
rating by maddie vargas
"I recently had the opportunity of working with Josh London at State Farm, and I cannot say enough positive things about my experience. Josh took the time to sit down with me and thoroughly understand my insurance needs. He patiently listened to all my questions, and he provided clear explanations of all the available options. What stood out the most was Josh's deep knowledge of insurance products. He was able to recommend a policy that perfectly fit my requirements and budget without any unnecessary upselling. As a new insurance buyer, it was extremely helpful to me and made a usually daunting experience, super easy. I would always recommend Josh for your future insurance needs!"
We responded:
"Maddie, thanks a ton for your awesome review! I'm really glad I could help make your insurance experience easy and stress-free. It's great to know that my explanations and recommendations were helpful to you. If you ever have more questions or need assistance in the future, don't hesitate to reach out! Josh London - State Farm Insurance Agent, Leland, NC"
Pat Burnett
July 6, 2024
5
out of
5
rating by Pat Burnett
"Josh & his entire group at State Farm were extremely helpful, courteous & professional. I have & will continue to have my house & cars covered by this office."
We responded:
"Thank you, Pat! We are thrilled to hear that you are satisfied with our service and professionalism. We are grateful for your continued trust in our office to cover your house and cars. We are here for you whenever you need us! - Josh London - State Farm Insurance Agent, Leland, NC"
Peyton Tracy
June 27, 2024
5
out of
5
rating by Peyton Tracy
"Chris did a great job helping me with my insurance needs and I have always had great service here."
We responded:
"Peyton, thank you for letting us know that Chris provided you with great service for your insurance needs! We're happy to have met your expectations and look forward to assisting you again. - Josh London - State Farm Insurance Agent, Leland, NC"
Nick Reed
June 12, 2024
5
out of
5
rating by Nick Reed
"Josh London is my Statefarm Agent. He’s extraordinarily helpful and supportive. Statefarm as a whole has been awesome for me, but if you get Josh London, just know you’re in the best of hands."
We responded:
"Nick, I'm thrilled you found my service extraordinarily helpful and supportive! I'm pleased to hear that State Farm has been awesome for you, and I'm grateful for your trust in my expertise. I'm here for all your insurance needs whenever you need assistance! - Josh London - State Farm Insurance Agent, Leland, NC"
Lisa Escaffi
April 12, 2024
5
out of
5
rating by Lisa Escaffi
"Josh and his team are a wealth of information. Everyone is pleasant and happy to help. Nice to have a local team nearby to meet all your insurance needs."
We responded:
"Thanks, Lisa! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us. - Josh London - State Farm Insurance Agent"
Cynthia Ricks
March 30, 2024
5
out of
5
rating by Cynthia Ricks
"Great customer service!!"
We responded:
"Thank you, Cynthia, for the great feedback on our customer service! We are delighted to hear that you had a positive experience with us. If you ever need assistance in the future, please don't hesitate to reach out. - Josh London - State Farm Insurance Agent, Leland, NC"
Mario
March 8, 2024
5
out of
5
rating by Mario
"Always prompt and precise."
We responded:
"Hi Mario, we are thrilled to hear that you found our team to be prompt and precise. Providing excellent service is our top priority, and we are grateful for your kind words. Thank you for choosing us to assist you with your insurance needs. - Josh London - State Farm Insurance Agent, Leland, NC"
Stephen Provost
January 24, 2024
5
out of
5
rating by Stephen Provost
"I've had State Farm/Josh London since I moved to NC in 2015 and have been pleased the entire time. I trust Josh and his knowledge all things insurance related. He's an advisor and not a sales person. He's always looked out for my best interest and tells it to me straight. He's also, more than once, gone above and beyond the call of duty to help in a pinch. I'm limited to 5 stars, but Josh and team are worth a lot more. Highly recommend!"
We responded:
"Stephen, thank you for your wonderful review! We truly appreciate your loyalty and trust in our State Farm office. It's our pleasure to serve you and we are thrilled to hear about your positive experiences. If you ever need anything, we are here for you. Thank you again!"
Landon Smith
January 12, 2024
5
out of
5
rating by Landon Smith
"The staff at Josh London State Farm office is superb. Would highly recommend to anyone who is looking for top tier service and reps that truly care about their customers!"
We responded:
"Landon, thank you for the amazing review! We have been honored to serve you and your family for your insurance needs. We are incredibly fortunate to have an amazing team of licensed insurance professionals that truly cares for each and every one of our customers. We look forward to taking care of you for years to come! "
Gary Rohauer
November 28, 2023
5
out of
5
rating by Gary Rohauer
"I have had Josh and his State Farm office for over 15 years. They have been amazing, they go above and beyond to help from questions to claims."
We responded:
"Gary, thank you for the positive review! It makes us incredibly happy to know that we have been able to help you with your insurance needs for 15 years!"